Shipping policy

Nature Rich Herbals – Shipping Policy

Effective Date: 9th April 2026

1. Order Processing

• Orders are processed within 24–48 hours

• Orders placed on weekends/holidays may be delayed

2. Delivery Timeline

• Metro cities: 4–7 business days

• Non-metro areas: 4–7 business days

3. Shipping Charges

• Free shipping on prepaid orders (if applicable)

• COD charges may apply

4. Tracking

• Tracking details will be shared via:

  • SMS

  • Email

5. Delivery Issues

If you face issues such as:

• Delay beyond expected timeline

• Package marked delivered but not received

Contact us within 48 hours.

6. Address Accuracy

Customers are responsible for providing accurate shipping details.

We are not liable for delays due to incorrect addresses.